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I found a new thing to be angry about.

I don't know how long Google has been trying to think for its users, but apparently at some point they decided to start dividing your inbox into different sections (primary, social, promotions) without telling you. I don't email people, I only check it to receive things. I'm not hanging around there, investigating. So no -- I did not notice the "promotions" tab on my email before today because the sidebar did not say I had any new messages.

Except I did. 200 "promotion" messages, which are in fact at least 75% actual valuable coupons to places I have been spending money all fall and REALLY COULD HAVE USED HAD I KNOWN THEY WERE THERE. I am so angry right now. There's a reason I'm on these mailing lists, Google, and it's not because my email was given in bulk to a bunch of companies after I signed up for a random freebie three years ago.
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But, on the bright side...
To compensate for the Too Stupid To Live shopper, I contacted one yesterday who was ridiculously nice and helpful. First she emailed to inform me that she had gotten my email and would work on it when she got home, and profusely apologized for creating more work for me. She asked if I might be available by email if she had any questions, but acknowledged that she knew I was 2 hours ahead in time zones, so she understood if not. Then she asked if she could see her original survey in order to provide the best answers possible. (Incidentally, she was already really good at the writing part, she had just misunderstood the directions and so she needed more detail on certain parts she didn't think were relevant.)

THEN, when all was said and done, she thanked me for my help, said she really wanted to do a good job for the company, and said she hoped I would be her editor again because I was so nice and helpful (and I'm like, aww, no, YOU are! *gush*). She's new, so I made sure to put a glowing note in the report comments so the schedulers will be more motivated to contact her with the good shops. These are the things that make me like my job.

Comments

( 6 comments — Leave a comment )
janusfiles
Dec. 7th, 2013 05:36 pm (UTC)
I want to say that Gmail started this "improvement" sometime in the summer. (I'm still trying to decide whether or not this was an actual improvement or not.) When I log on to Gmail, if I have anything new in the Social or Promotional sections, there will be a flag on the tab that says "X New," but only for that session. And of course, if it says on the left sidebar, "Inbox(45)," that 45 is only new messages in the Primary section. But I think you've already discovered that.

I would say that the easiest way of dealing with it is to spend a couple of seconds each time you log on to click on all the tabs if you're not certain.

And I'm glad you're able to deal with someone that makes up for Too Stupid.
rainbowstevie
Dec. 7th, 2013 06:54 pm (UTC)
Already got rid of the tabs (as highlighted in the comment below), but yeah. Have any of Google's "improvements," other than possibly spam filters, actually made things better?
janusfiles
Dec. 7th, 2013 11:35 pm (UTC)
I am a firm believer in the KISS principle:

Keep
It
Simple,
Stupid!

I tend to get irritated anytime Google or Yahoo! makes some kind of "improvement" in their email, and then proceeds to force it upon us.
lieueitak
Dec. 7th, 2013 06:02 pm (UTC)
You can get rid of the divided inbox if you want. Click the gear icon in the upper right corner, select configure inbox, and deselect promotions to have those emails go to your primary inbox. It's stupid to have to do that but easier than having to go through 60 inboxes.
rainbowstevie
Dec. 7th, 2013 06:38 pm (UTC)
Did it already, but thank you.
pianogurl330
Dec. 8th, 2013 04:02 pm (UTC)
Yeah Google did it a few months back and it frustrated me! It's normal on my iphone when I check my gmail. *sighs*
( 6 comments — Leave a comment )

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